{"id":3406,"date":"2015-10-03T15:43:05","date_gmt":"2015-10-03T14:43:05","guid":{"rendered":"http:\/\/st-peters.aberdeen.sch.uk\/?p=3406"},"modified":"2015-10-03T15:43:05","modified_gmt":"2015-10-03T14:43:05","slug":"launch-of-public-consultation-on-complaints-concerning-functions-relating-to-the-named-person-and-childs-plan","status":"publish","type":"post","link":"https:\/\/st-peters.aberdeen.sch.uk\/?p=3406","title":{"rendered":"Launch of Public Consultation on Complaints Concerning Functions Relating to the Named Person and Child\u2019s Plan"},"content":{"rendered":"<div><span style=\"color: #1f497d; font-family: Arial, sans-serif;\">T<\/span><span style=\"font-family: Arial, sans-serif;\">he Scottish Government launched a public consultation on complaints concerning functions relating to the Named Person and Child\u2019s Plan. The consultation is open until <\/span><span style=\"font-family: Arial, sans-serif;\"><b>Friday 30 October 2015<\/b><\/span><span style=\"font-family: Arial, sans-serif;\"> on Citizen Space.<\/span><\/div>\n<div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">\u00a0<\/span><\/span><\/div>\n<\/div>\n<div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">Link to consultation and how to respond: <\/span><a href=\"https:\/\/outlook.aberdeencity.gov.uk\/owa\/StPeters@aberdeencity.gov.uk\/redir.aspx?SURL=8Ni2vj49jBI9jjCbmJ2KUMyObO3Rg2573Tnr3hjnzvg0uAkpAMzSCGgAdAB0AHAAcwA6AC8ALwBjAG8AbgBzAHUAbAB0AC4AcwBjAG8AdABsAGEAbgBkAC4AZwBvAHYALgB1AGsALwBnAGkAcgBmAGUAYwAvAGMAbwBtAHAAbABhAGkAbgB0AHMA&amp;URL=https%3a%2f%2fconsult.scotland.gov.uk%2fgirfec%2fcomplaints\" target=\"_blank\"><span style=\"font-family: Arial, sans-serif;\">https:\/\/consult.scotland.gov.uk\/girfec\/complaints<\/span><\/a><\/span><\/div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">\u00a0<\/span><\/span><\/div>\n<\/div>\n<div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">The Named Person and Child\u2019s Plan are part of the Getting It Right For Every Child approach and the Children and Young People (Scotland) Act 2014.<\/span><\/span><\/div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">\u00a0<\/span><\/span><\/div>\n<\/div>\n<div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">This consultation document outlines two options for the management of complaints relating to the functions of the Named Person and\/or Child\u2019s Plan:<\/span><\/span><\/div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">\u00a0<\/span><\/span><\/div>\n<\/div>\n<div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">1.\u00a0\u00a0\u00a0\u00a0\u00a0 A parent or child will make a complaint to each organisation involved in a matter. This will mean that the complaint is investigated by the organisation or body whose performance is being complained about.<\/span><\/span><\/div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">\u00a0<\/span><\/span><\/div>\n<\/div>\n<div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">2.\u00a0\u00a0\u00a0\u00a0\u00a0 A parent or child will make a complaint to the organisation providing the Named Person or to the organisation acting as the managing authority for complaints made about the Child\u2019s Plan. The complaint, regardless of the number of organisations or issue involved, will be investigated by one point of contact for the parent and child.<\/span><\/span><\/div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">\u00a0<\/span><\/span><\/div>\n<\/div>\n<div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">If the parent or child is not satisfied with the response to their complaint, and local processes have been exhausted, it is proposed that for both options, they can escalate it to the Scottish Public Sector Ombudsman (SPSO) as an independent arbiter.<\/span><\/span><\/div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">\u00a0<\/span><\/span><\/div>\n<\/div>\n<div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">These proposals have been developed by the Scottish Government in close partnership with professionals in Health, Education, Social Work and SPSO.<\/span><\/span><\/div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">\u00a0<\/span><\/span><\/div>\n<\/div>\n<div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">Any responses received after the 30 October 2015 will be considered but cannot be included in the subsequent consultation analysis report or published on the Scottish Government website.<\/span><\/span><\/div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">\u00a0<\/span><\/span><\/div>\n<\/div>\n<div>\n<div><span style=\"font-family: 'Times New Roman', serif; font-size: medium;\"><span style=\"font-family: Arial, sans-serif;\">If you would like to return a paper copy of your consultation response you can find the consultation documents on the Scottish Government consultation page <\/span><a href=\"https:\/\/outlook.aberdeencity.gov.uk\/owa\/StPeters@aberdeencity.gov.uk\/redir.aspx?SURL=kwRihpCYDJLjkSzjoPHHszaozmm8twh0-H89e05-VxQ0uAkpAMzSCGgAdAB0AHAAOgAvAC8AdwB3AHcALgBnAG8AdgAuAHMAYwBvAHQALwBQAHUAYgBsAGkAYwBhAHQAaQBvAG4AcwAvADIAMAAxADUALwAwADkALwA0ADYANQA2AA..&amp;URL=http%3a%2f%2fwww.gov.scot%2fPublications%2f2015%2f09%2f4656\" target=\"_blank\"><span style=\"font-family: Arial, sans-serif;\">here<\/span><\/a><span style=\"font-family: Arial, sans-serif;\">.<\/span><\/span><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Scottish Government launched a public consultation on complaints concerning functions relating to the Named Person and Child\u2019s Plan. The<\/p>\n","protected":false},"author":2,"featured_media":3407,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[7,20],"tags":[],"class_list":["post-3406","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-parent-council","category-school-news"],"_links":{"self":[{"href":"https:\/\/st-peters.aberdeen.sch.uk\/index.php?rest_route=\/wp\/v2\/posts\/3406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/st-peters.aberdeen.sch.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/st-peters.aberdeen.sch.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/st-peters.aberdeen.sch.uk\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/st-peters.aberdeen.sch.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3406"}],"version-history":[{"count":1,"href":"https:\/\/st-peters.aberdeen.sch.uk\/index.php?rest_route=\/wp\/v2\/posts\/3406\/revisions"}],"predecessor-version":[{"id":3408,"href":"https:\/\/st-peters.aberdeen.sch.uk\/index.php?rest_route=\/wp\/v2\/posts\/3406\/revisions\/3408"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/st-peters.aberdeen.sch.uk\/index.php?rest_route=\/wp\/v2\/media\/3407"}],"wp:attachment":[{"href":"https:\/\/st-peters.aberdeen.sch.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3406"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/st-peters.aberdeen.sch.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3406"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/st-peters.aberdeen.sch.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}